We do understand how hard you work to save every penny and that's why it is common to have questions when it comes to spending a big buck on furniture. We also understand your anxiety while navigating products and are doing our best to answer all your questions through this FAQ so you get the comfort that you need to make a good purchase.
You can always reach out to us at (800) 819-9862 or through the chat option if you think your questions are not answered to the best of your satisfaction.
Rest be assured, we will not process your order until we understand every small details of your need. We will call you if we need additional details before processing your order. You can always call us or chat with us within 48 hours of placing the order to make any changes.
Q1. Which leather quality to select?
Answer: We provide 2 options "Top Grain Genuine Leather" and "Bonded Leather".
Top grain genuine leather is a genuine 100% natural and best leather available in the marketplace. This is slightly expensive but lasts for years without much wear and tear.
Bonded Leather is processed leather which gives you similar texture and feeling as Italian leather but is slightly cheaper in cost and is an option if you want to save some money on your furniture while maintaining the standard. We strongly recommend buying Top Grain Genuine leather if your wallet allows you to spend little more.
Change the leather quality in the dropdown list to see the price difference. Both leather has same warranty as described in the warranty section of the product.
Only the area that touches your body while sitting (like seats, backrest, headrest, armrest, etc.) are made in bonded or top grain leather. Other areas like sofa back, side and bottom of sofa that does not touch your body while sitting are made in synthetic leather. This is a standard practice across industry.

Q2. What is the difference between curbside, white glove without assembly and white glove with assembly delivery?
Answer: My Aashis home goods delivery partner always schedules an appointment with you prior to delivery so you are available to receive the product.
Curbside delivery is the most common mode of delivery where the furniture boxes are delivered at the curb (on your driveway or in front of your main door or garage door) if the delivery van can reach there. You take the boxes inside your room, unpack it and assemble it. Sofa assembly is very easy as you just need to stack the pieces next to each other.
For White Glove delivery without assembly - Your furniture will be taken to the room of your choice by the delivery company. Unpacking and assembly comes for additional cost and you have an option to select at the time of ordering.
For White Glove delivery with assembly - Your furniture will be delivered in the garage by the delivery company. We schedule a separate assembly person who will take the carton to the room of your choice. They unpack the boxes and also dispose the debris to your trash area. One furniture assembly service covers assembly of one furniture item only. For additional furniture items, please purchase separate assembly service.
Marble dining table assembly is provided only at ground level of the house. Assembly charge will be refunded if the assembly location is not ground level.
Q3. How to Select Sofa color?
Answer: Based on the sofa you select, it can give you option to select 2 leather colors: Refer picture for details
Base Color: This is the main color where your body touches the sofa. Black is the base color in the below picture
Trim Color: This is the secondary color contrasting the main color. White is the trim color in the below picture

Color selection is an optional feature. You may decide to not select anything and we will get in touch with you after you place the order to make sure we know which color you want. After we receive your order, we will call you to confirm your selection before we place the order.
Every effort is made to provide high quality, accurate images to assist you in selecting your furniture. However, images may vary in color depending on a number of factors including but not limited to individual computer monitor color settings, photography, lighting and natural variations. Therefore the item you receive may not exactly match to what you see on your computer screen as physical and digital colors do have slight variations. If you require precise colors, please order sample swatchs from the "swatch order link" mentioned in the product page.
Q4. How should I select the chaise side for my sofa?